MemberVerse AMS Features
MemberVerse AMS Features
MemberVerse AMS offers a powerful suite of features that take association management to the next level. Our low-code architecture allows organizations to easily configure and adapt features to meet both immediate and evolving needs. This flexibility enables associations to streamline operations, enhance member engagement, and boost administrative efficiency.
With MemberVerse AMS, associations can build stronger connections, drive growth, and deliver exceptional value, all while enjoying a tailored and user-friendly experience that supports their strategic goals.
Membership Management
MemberVerse AMS transforms membership management for professional and trade-based organizations by automating the entire membership lifecycle. Our solution handles onboarding, renewals, and participation tracking effortlessly. With personalized pricing rules, communications and tailored benefits, MemberVerse AMS boosts engagement and satisfaction, helping organizations build a thriving community and drive growth.
Committees
Committee management is crucial for effective governance in professional and trade-based organizations, and MemberVerse AMS makes it easy. Our platform simplifies meeting scheduling, task tracking, and member participation. With integrated communication tools, committee members stay informed, engaged, and aligned with organizational goals. Automated reminders and task tracking enhance accountability and productivity, helping organizations make informed decisions and maintain strong governance.
Event Management
MemberVerse AMS empowers organizations to plan and execute events flawlessly with our comprehensive event management module. Whether hosting conferences, webinars, or workshops, our solution streamlines every aspect—from registration and ticketing to speaker tracking, sponsorships, and exhibitor management. Automated reminders and seamless communication ensure events run smoothly.
Financial Management
Streamline your financial operations with a robust accounts receivable (AR) sub-ledger. This comprehensive feature efficiently manages invoicing, cash receipts, refunds, and complex transactions such as deferrals, credits, and installment payments. By centralizing and automating these processes, the AR sub-ledger enhances accuracy and transparency, allowing your organization to complete financial periods more quickly and confidently.
Business Entities
MemberVerse AMS efficiently manages business entities like 501c3, 501c4, 501c6, chapters, and related organizations. It tracks key details such as names, addresses, industries, contacts, memberships, events, and more. With its relational database, MemberVerse AMS enables organizations to establish relationships between entities, offering comprehensive views of hierarchies and affiliations. Additionally, its integration capabilities allow for seamless data enrichment from external sources, providing a holistic view of business relationships.
Product Management
MemberVerse AMS offers a product management module that tracks various details including product names, descriptions, categories, and specifications. The solution presents a range of pricing options from basic to complex, along with features for product bundling, promotions, discounts, and more. Leveraging MemberVerse AMS's workflow automation functionalities, organizations can streamline processes related to products, such as introducing new products and updating pricing.
Subscription Management
MemberVerse AMS streamlines subscription management by handling subscription lifecycles, customer accounts, and billing processes. It captures key details like plans, pricing, renewal dates, and billing preferences. Automation features simplify tasks such as renewals, invoicing, and payment reminders, while also providing upsell and cross-sell opportunities to boost revenue. The system optimizes workflows, enhances member experiences, and supports sustainable growth.
Awards Management
With MemberVerse AMS, you can manage multiple award programs seamlessly, overseeing entry submissions, scoring, and award distribution. Track each applicant from their initial entry to the final decision, connect multiple individuals or organizations to a single program, and manage award committees—all through a streamlined, organized system.
E-Commerce
MemberVerse AMS provides a seamless experience for managing online transactions, integrating product catalogs, and handling payments. With features like automated invoicing, secure payment processing, and flexible options for packages and special pricing, MemberVerse AMS ensures a smooth and efficient ecommerce experience. Organizations can easily track sales, manage orders, and analyze performance to optimize their online presence.
Communities
MemberVerse AMS's member experience is built on Salesforce Experience Cloud, creating a powerful platform for branded online communities where members, committee members, chapters, partners, and employees can connect and engage. These fully customizable communities offer interactive spaces for collaboration, information sharing, and support, tailored to specific needs:
Chapter Management
MemberVerse AMS manages all aspects of your chapter memberships through our centralized chapter management feature. This powerful tool enables you to oversee and track memberships, activities and data from a single, unified platform. By harnessing these insights, you can tailor chapter-specific email campaigns, organize targeted events, and set up automated processes that enhance engagement and streamline operations.
Member Portal
The Member Portal offers a simple and intuitive interface that can be easily customized, making it easy for members to find and manage the information they need. From updating personal details and exploring exclusive content to ordering products, registering for events, and member collaboration, the portal serves as a central hub for all member interactions, ensuring a smooth and hassle-free experience.
World-Class CRM
MemberVerse AMS is built on Salesforce, the world’s top CRM, providing your organization with a powerful platform for managing and nurturing constituent relationships. Leveraging this robust foundation, MemberVerse AMS offers tools to track and engage with constituents at every touchpoint, ensuring personalized interactions that foster loyalty and trust.
Workflows & Approvals
MemberVerse AMS streamlines business processes by automating tasks, updates, and alerts through Salesforce workflows, reducing manual effort and ensuring consistency. It also supports multi-step approval workflows for records like memberships and pricing, routing them to designated approvers based on set criteria. Approvers can easily review and decide within MemberVerse AMS or via email, providing a seamless and auditable approval process.
Data Analytics
MemberVerse AMS provides powerful data analytics tools that help organizations make informed decisions and drive strategic growth. With comprehensive reporting and visualization features, MemberVerse AMS enables you to analyze key performance metrics, track trends, and assess the impact of various initiatives. These analytics capabilities offer deep insights into organizational activities, helping you understand patterns, optimize processes, and identify opportunities for improvement.
Artificial Intelligence
MemberVerse AMS is building advanced artificial intelligence (AI) to boost its capabilities and deliver deeper insights. AI features include predictive analytics for forecasting trends, automation for streamlining tasks and improving accuracy, and personalized recommendations based on user behavior and preferences. This integration ensures that MemberVerse AMS not only enhances operational efficiency but also drives more strategic and data-driven decision-making.